Safe Gaming

Vivibet Responsible Gaming – Stay in the Fun, Stay in Control

Gaming is entertainment — and the moment you truly embrace that, it becomes genuinely fun. vivibet wants you to always stay in control, which is why we provide every tool and resource you need to play responsibly.

18+ For adults only
24/7 Support available
5 Protection Tools
Free Use all tools

Entertainment, not addiction

Vivibet believes gaming is only enjoyable when it stays a form of entertainment — not a source of income or a way to solve problems. Responsible gaming means knowing your limits and sticking to them.

Play for Entertainment

Gaming is like watching a film or playing cricket — it's entertainment. Winning and losing are both part of it. Chasing losses with bigger bets is never the answer.

Set Your Budget in Advance

Decide how much you're willing to spend before you start playing. Once that amount is gone, stop. Never bet with borrowed money or funds meant for bills or essentials.

Respect Your Time Limits

Decide in advance how long you'll play each day. Longer sessions lead to fatigue and poor decisions. Take breaks and stay fresh.

Spend Time with Family

Don't let gaming get in the way of family, work, or your social life. Keep a healthy balance — quality time with loved ones should always come first.

Vivibet's Commitment to Responsible Gaming

As a licensed gaming platform in Bangladesh, Vivibet is firmly committed to responsible gaming. Only individuals aged 18 and above are permitted to participate on our platform. We believe that an informed and responsible player can enjoy the experience far more over the long run.

If you ever feel that gaming is having a negative impact on your life, don't wait — reach out to the Vivibet support team. We don't judge; we just help.

🛡️
18+ Confirmed
Age Verification Required

Signs of Problematic Gaming

If you notice any of the signs below in yourself or someone you care about, seek help right away.

01

Chasing losses with more bets

Repeatedly chasing losses is one of the clearest signs of addiction.

02

Hiding from family and friends

If you start lying or hiding the truth about your gaming habits, take it as a warning sign.

03

Restlessness or irritability when unable to play

Feeling mentally uneasy or irritable when you can't play is a sign of addiction.

04

Neglecting sleep, meals, and responsibilities

Letting gaming take over at the expense of your everyday responsibilities is a serious warning sign.

05

Betting with borrowed money or draining your savings

Continuing to game despite financial hardship is a serious red flag.

06

Exceeding set limits

Repeatedly breaking limits you set yourself is a clear warning sign of addiction.

07

Using gaming as a way to cope with stress

Turning to gaming to escape sadness, loneliness, or stress.

08

Unable to stop even after a big win

Continuing to play in hopes of winning more instead of stopping on a win.

09

Ignoring concerns raised by loved ones

Getting angry or defensive when family or friends raise concerns about your gaming.

Keep in Mind: If any of the above signs apply to you, there's no shame in it. Asking for help takes courage. Email support@vivibet.biz or reach out via Vivibet's support chat.

Vivibet's Responsible Gaming Tools

All these tools are completely free to use. Enable them anytime from your Account Settings.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately, but increasing it requires a 24-hour waiting period — so impulsive decisions don't cost you more.

Takes effect immediately

Loss Limit

Set a maximum loss limit for a given period. Once that limit is reached, no further bets can be placed automatically.

Automatic Protection

Session Time Limit

Set how long you want to play in a single session. Once the time is up, the system will prompt you to take a break. Long sessions make it harder to make sound decisions.

Automatic Reminders

Cooling-Off Break

Take a break from gaming for anywhere between 1 day and 6 weeks. You won't be able to log in during this period, and it cannot be cancelled before the time is up.

Temporary Break

Self-Exclusion

Close your account for anywhere from 6 months to permanently. Requests to reopen an account during this period will not be accepted. For serious concerns, this is the recommended course of action.

Long-term protection

Reality Check

A pop-up will appear every 30 minutes showing your session time and total spend, keeping you informed and aware.

Raise Awareness
How to Get Started: Log in → Account Settings → Responsible Gaming → Select your preferred tool. For any questions, reach us at support@vivibet.biz.
Self-Exclusion Details

Learn More About the Self-Exclusion Program

When a short break no longer feels like enough, self-exclusion is the most effective step you can take.

Short-Term

6-Month Self-Exclusion

Suspend your account for 6 months. To reactivate it after the period ends, you'll need to submit a request 7 days in advance.

  • Stop Marketing Communications
  • Login will not be possible
  • Can be extended before it expires
Long-Term

1-Year Self-Exclusion

Take a full one-year break. During this period, your account cannot be reopened under any circumstances.

  • All offers suspended
  • Payment channels blocked
  • No change to duration
Permanent

Permanent Self-Exclusion

Permanently close your account. Re-registering with the same details will not be permitted.

  • Permanent decision
  • Identity added to blocklist
  • Balance is returned
Support

Self-Exclusion Support

Once self-exclusion is activated, the Vivibet team will be there to support you — and can refer you to professional counselling services if needed.

  • 24/7 Support in Bangla
  • Privacy Protected
  • Non-judgmental support

How Each Tool Works

Tools Time to Take Effect Cancellable? Maximum Duration Recommended for
Deposit Limit Immediate (when reducing) Yes, after 24 hours Monthly Recommended for Everyone
Loss Limit Immediate Yes, after 24 hours Monthly For those who want to control their spending
Session Time Limit Immediate Yes, at any time Daily For Those Who Play Longer Sessions
Cooling-Off Break Immediate No (once the period ends) 6 weeks For a temporary break
Self-Exclusion (6 Months) Within 24 hours No 6 months For moderate concerns
Permanent Self-Exclusion Within 24 hours No, Never Permanent For Serious Addiction

10 Simple Responsible Gaming Tips

Set a budget before you play

Set aside your gaming budget at the start of each month. Once it's gone, wait until the next month begins.

Accept Losses as Part of the Game

Losses are a normal part of gaming. Instead of seeing them as failures, think of them as the cost of entertainment.

Don't play under the influence or when emotionally charged

Good decisions are hard to make when you're not in the right headspace. Play with a clear mind.

Take Regular Breaks

Take at least a 10-minute break every hour. Get up, stretch, and drink some water.

Know when to stop after a win

If you hit a big win, call it a day. Thinking "just a little more" puts everything you've won at risk.

Don't play when you're tired

Gaming late at night or when you're tired increases the risk of poor decisions.

Don't Treat Gaming as a Source of Income

Expecting a regular income from gaming isn't realistic. It's entertainment, nothing more.

Use the Tools

Keep Vivibet's deposit limit and time limit tools turned on. It's not a sign of weakness — it's a smart move.

Talk to Someone You Trust

Talk openly with family or friends about your gaming. Support from the people closest to you is your greatest strength.

Keep Up Other Hobbies

Keep up hobbies outside of gaming — reading, sports, or spending time with family.

Are your gaming habits healthy?

Answer the questions below honestly. The more truthful you are, the more accurate your self-assessment will be.

Have any of these applied to you in the last 30 days?

01

Spent more than your planned budget?

02

Have you placed more bets trying to recover lost money?

03

Has gaming caused any issues with your family?

04

Had trouble focusing on work or studies?

05

Felt restless or anxious when you couldn't play?

06

Have you hidden your gaming activity from someone close to you?

Your Assessment:

Play Safe, Stay Happy

All responsible gaming features on vivibet are completely free. Register today and enjoy a safer gaming experience.

Free protection tools 24/7 Bengali Support 18+ Verification Required Privacy Protected

Responsible Gaming FAQs

When self-exclusion is activated, any remaining balance in your account will be refunded. Contact support to process your withdrawal. Any active bonuses will be cancelled.

Yes, lowering your deposit limit takes effect immediately. However, increasing it requires a 24-hour waiting period — this is intentional, to prevent overspending in the heat of the moment.

Contact support@vivibet.biz and explain your situation. Our team will guide you through the right steps. Account verification requests from third parties are also handled.

A Cooling-Off is a temporary break (from 1 day up to 6 weeks) that ends automatically when the period is up. Self-Exclusion is a longer-term or permanent decision that cannot be reversed before the period expires.

Using deposit or time limits has no effect on your bonuses. However, all promotions and bonuses are suspended for the duration of a self-exclusion.
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